Outstanding Support

Outstanding customer support

You’ll need to contact us if you have a technical problem, or if you want to change or add something to your ThinHost® account, or if you just want to ask a question. Whatever the nature of your call...

We guarantee to be

  • FAST: you’ll get through to a technician within 30 seconds 90% of the time.
  • PERSONABLE: we’re friendly and we talk plain English.
  • LOCAL: our customer support team is based in Barnsley, UK.

Our primary aim

Our support team’s primary aim is to make you so happy with ThinHost® that you want to recommend us to your friends.


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